The Winter 2022 edition of the ranking was prepared by Jenny Chang, our leading expert in the field of Email Management Software, who has authored 1380+ product reviews in this category. This ranking has been developed by Jenny Chang, our software authority dedicated to the Email Management Software category.ĬloudRank™ system is a unique algorithm that our research team uses to evaluate Email Management Software solutions in a detailed and accurate way. In order to develop this list of best Email Management Software we have evaluated 154 various systems currently present on the market, analyzing their features, ease-of-use, customer support, available integrations with other systems as well as mobile device support with our patented SmartScore TM rating algorithm. Our review team currently rates Ongage as the leading app in this category, but you can also check out other popular systems to select the right one for your unique needs. Top email management solutions also offer email archiving and quick retrieval. Other key features are data enhancement which provides details about an email’s author and intelligence analysis which helps readers to understand the content of an email. Show more Another useful functionality is email receipt which helps to minimize spam. This helps agents to track and respond to email requests more easily. This type of software includes a ticketing system that assigns reference numbers to email queries. ![]() ![]() ![]() It is used by businesses to provide customer support via email response. Email management software helps companies to easily manage large volumes of inbound email.
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